01 June
Complaints and reports
Complaints and reports
To submit complaints and reports, fill out the online form.
A response will be provided within 15 working days of receipt of the application.
Reports to the Transport Regulatory Authority (ART)
If 90 days have passed since the complaint was sent to Brescia Mobilità and no response has been received or the outcome is deemed unsatisfactory, you can contact the Transport Regulatory Authority (ART) (EU Regulation No. 181/2011) by:
Recommended:
Transport Regulatory Authority - Via Nizza 230 – 10126 Turin
Email:
pec@pec.autorita-trasporti.it
reclami-bus@autorita-trasporti.it
