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BRESCIAPP!: FROM 4 MAY, TICKETS MUST BE ACTIVATED WITHIN 24 HOURS

New rules for using tickets purchased via the app: what’s changing and what to do


From today, Monday 4 May 2026, the rules for using tickets purchased via Bresciapp! are changing: all tickets must be activated within 24 hours of purchase.


If the ticket is not activated within this timeframe: 

  • it expires automatically; 
  • it appears in the ‘used tickets’ section; 
  • it can no longer be used.

The date and time by which activation must take place are always clearly indicated within Bresciapp!
Once activated, the ticket retains its usual validity: 

  • standard ticket for zones 1 and 2: valid for 90 minutes; 
  • standard ticket for zones 1 and 2: valid for 100 minutes; 
  • day ticket: valid for the whole day.

Please note that the ticket must be activated before boarding the bus or before crossing the red line on the underground.
Tickets purchased before 4 May 2026
Tickets purchased on Bresciapp! before 4 May 2026 may be used until 31 December 2026. After this date, they will no longer be available in the app.

Contact Info

For more info:
Customer Care Brescia Mobilità Group
Ph. +39 030 3061200 - WhatsApp 342 6566207 
customercare@bresciamobilita.it
www.facebook.com/bresciamobilita
www.facebook.com/metrobrescia
https://twitter.com/bresciamobilita
https://twitter.com/metro_brescia

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