More time, more channels, more information. It is the communication of mobility services in the 2.0 age.
Brescia Mobilità Group's Customer Care coordinates all company services: subway, bus, car parks, bike sharing, car sharing, LTZ. A direct and immediate point of contact from which you can get information, ask questions, offer suggestions and learn more about new opportunities.
Customer Care is available 7 days a week, every day of the year, from 7:30 am to 10:00 pm.
The service can be contacted through multiple channels:
- Telephone: call us at 030.306.1200, accessible from all land lines and cells.
- email: for information firstname.lastname@example.org for complaints and suggestions email@example.com
- Social networks: Facebook (www.facebook.com/bresciamobilita and www.facebook.com/metrobrescia) and Twitter (www.twitter.com/bresciamobilita and www.twitter.com/metro_brescia).
- Chat: WhatsApp (+39 340 0702227) provides real-time contact with our staff to promptly resolve any questions about lines, timetables and routes.
To report a problem, make a complaint or offer suggestions click here
"From Tuesday 12 September 2023 and until Saturday 8 June 2024, the winter timetable will be in force. "The underground - in service every day from 5"From Tuesday 12 September 2023 and until Saturday 8 June 2024, the winter timetable will be in force. "The underground - in service every day from 5 a.m. to midnight, with an extension every Saturday until 1 a.m. - will follow the school weekday timetable on school days, the non-school weekday timetable on school holidays, and the holiday timetable on Sundays and public holidays. "All bus routes in the urban area of Brescia and the 14 neighbouring municipalities will follow the winter timetable: on school days the school weekday timetable will be followed on Saturdays the weekday timetable for Saturday will be followed on school holidays the non-school weekday timetable will be followed on Sundays and public holidays the holiday timetable will be followed. "With the start of the winter service, the route of line 6 will end at San Gottardo. "Click here to consult the bus timetables "Alternatively, download Bresciapp! or consult them at bus stops and digital information totem. "To renew or purchase your subscription, you can use the online shop which allows you to purchase all types of subscriptions directly from home. "For all information on tickets and how to purchase them, click here
"For the seventh consecutive year, the Brescia Mobilit Group has published its Sustainability Report, confirming its concrete and important commitment"For the seventh consecutive year, the Brescia Mobilit Group has published its Sustainability Report, confirming its concrete and important commitment to CSR (Corporate Social Responsibility). "The document is dedicated to local stakeholders - customers, institutions, employees, citizens - in order to offer a unified and transparent vision of the integrated sustainable mobility system that the Group manages within Brescia and the surrounding municipalities. "Click here to read the 2022 Sustainability Report
"We would like to inform our customers that from 1 June 2023 the Whatsapp number of our customer service will change: from now on we are reachable for"We would like to inform our customers that from 1 June 2023 the Whatsapp number of our customer service will change: from now on we are reachable for information on all our services on 340 0702227. "We kindly ask you to delete the previous number.
"To mark the first 10 years of service of the Brescia subway, the Group decided to celebrate this important milestone with the city. "Just as on that"To mark the first 10 years of service of the Brescia subway, the Group decided to celebrate this important milestone with the city. "Just as on that 2 March 2013 the first subway journey was totally free of charge, to allow as many people as possible to experience the new means of transport, today too, after 10 years, we wanted to give the same experience. "For the entire day of Thursday 2 March, from 7 a.m. until 7 p.m., there will be a desk inside each of the 17 stations where our dedicated staff will distribute a special, limited-edition ticket: it will give people the chance to travel for free on the subway on Sunday 5 March. "Completing the subway celebrations will be Luca Font, an internationally renowned street artist and a leading name in the contemporary art scene, who will decorate one of the subway maintenance buildings at the Via Magnolini depot. The work will begin shortly, but the artists style can already be admired on the bodywork of a train that has been set up, for the first time, also on the external bodywork: to allow art to be enjoyed not only inside the subway stations, but also while travelling. "Finally, the occasion of the subways important anniversary, as well as the year in which Brescia is the Italian Capital of Culture, was taken to publish Arte in Metro, a photographic volume in which the ten years of the subway are recounted through the eyes and works of the artists who have contributed - and will contribute - to making it a true museum of contemporary art.